Using Structured Data to Hack Your Rankings

Maybe you’ve decided to invest in content and want to do everything you can to make sure it ranks. Maybe you’ve already invested in content and are now wondering why it’s not ranking as well as expected. Either way, you should know that there’s more to optimizing content than keyword research, relevance, and density. Structured data markups is a simple, yet effective way to help your content rank more competitively and surpass your competitors. And there are many ways you can leverage it across many forms of content.

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Dominate search results by answering your audience’s FAQs

Search is the most targeted source of traffic online because it comprises users who are actively looking for what you’re trying to sell them. Channels such as email, social media, and retargeting lets you target users in the right place, but search allows you to target users also at the right time, when they’re actively making a purchasing decision. To that effect, search users are already one step down the conversion funnel.

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I’ll be Guest Lecturing (again) at McGill University

For the 3rd time, I've been invited to guest lecture at McGill University's School of Continuing Studies. I'll be guest lecturing to students enrolled in their Current Trends in Digital Communication course. Whereas past lectures covered Local SEO & Content Marketing Strategies and Using Social Media for SEO, this time I'll be focusing on an SEO Fundamentals & Best Practices.

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Guest Lecture @ McGill: Local Online Marketing Strategies

A little over a year ago, I was invited to guest lecture on Using Social Media for SEO at the McGill School of Continuing Studies. Well, I've recently started blogging about business for the Montreal Gazette, and have been invited back to lecture (next Tuesday, April 19th) on my inaugural post, Online Marketing: A roadmap for local businesses.

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5 SEO Rules for the Travel Industry

When it comes to SEO, there are best practices which are universal, immutable laws, and then there are a slew of strategies and tactics that you can/should employ depending on your industry, how competitive it is, and just exactly what it is that the competition is doing. While the travel industry is particularly competitive and widely varied, there are five (almost) immutable SEO laws that travel marketers should follow, regardless of the product/service they offer.

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The New Content Narrative: Syncing Social with SEO

In this digital age, “Content is King” is a catch phrase that gets thrown around ad nauseum. After all, content is one of the most meaningful and effective ways to engage people through social media and get a brand in front of consumers. But while it’s great to produce content that people engage with and share and remember, what does that really do for a brand’s bottom line?

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Syncing Your SEO & Content Strategies

app-sync-in-progressWhether or not you agree with them, there are two cliches that digital marketers don’t seem tired of repeating: “SEO is Dead” and “Content is King”. I’m actually a little embarrassed to even mention them, but they’re gonna provide a nice little segue into the main narrative of this post — which is about how you can create better, more relevant content by mining search data to produce the kind of content that your actual potential paying customers might actually engage with.

Before we can get into that, however, I should probably elaborate a bit on why you should still care about SEO, especially when you’re trying to create content for human beings instead of search engines.

SEO Isn’t Dead or Dying, it’s Just Evolving

Most of the broohaha around SEO being dead is based on an misunderstanding of what it actually is. If you consider this infographic from SEO Book, what you start to realize is that SEO isn’t dying, it’s just evolving.

Like most things (and industries and technologies) in this world, SEO is in a constant state of flux, and what used to be true about it, may or may not be anymore.

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Take your car, for instance. Once upon a time it would’ve run on leaded fuel and had a carburetor instead of fuel injection, but that doesn’t mean that automotive engineering ever died. Rather, the technology changed and evolved, becoming much more advanced and complex, and what once passed for auto engineering best practices would now be considered crude and archaic.

It’s the same thing with SEO: it’s not nearly or simple or straightforward as it used to be, and now requires a degree of tact that makes it much closer to a science than a parlor trick.

Optimizing for Discovery & Optimization

Like any organism or technology that evolves,the way in which SEO is evolving is in response to a change in its ecosystem, and the changes in that ecosystem are being driven by how search algorithms have evolved to reflect how their own ecosystem (the web) has become a much more complex beast.

Essentially, the last 14 years of Google’s algorithm updates have brought the Google algorithm closer and closer to an AI algorithm, and that algorithm isn’t so easily fooled by some backlinks and keyword stuffing. Rather, they look for queues that reflect how users (i.e. human beings) now use the web, and rank content based on what those users’ needs actually are.

nomenclature (1)This is why SEO is now about optimizing content for discovery and conversions. Whereas it used to be about showing search engines that you had relevant content (onsite keyword density) that other webmasters trusted (through backlinks), now its about demonstrating that you’re relevant to actual users on an ongoing basis by getting users to engage with your brand and your content.

Of course, this makes it necessary to product content that doesn’t suck (i.e. optimizing content) and then get it in front of users (i.e. discovery) so that they can interact with it (i.e. convert) in a meaningful way. Most digital marketers seem to intuitively understand and agree with this approach, but then kind fumble when it comes to executing.

So the question becomes: How do you figure out what kind of content your users are actually interested in and likely to engage with instead of being just another content marketer that the internet hates?

Building a Keyword Narrative

If you’ve ever taken a serious shot at SEO, then you’ve done keyword research and determined what search terms users are actually using to search for your products/services. If you haven’t done this, you’ve never taken SEO seriously because you’ve never made an attempt to understand how how your potential customers use search engines. Once you’ve done your keywords research, though, you’re in a position to sync your SEO and content strategies by building a keyword narrative.

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A keyword narrative is not about producing content that targets specific keywords and/or is stuffed with them. Rather, it’s about using keyword data to understand what kinds of content your targeted users are likely to engage with.

Basically, keyword research is an important first step for optimizing your products/services pages. However, it’s not always so useful for creating compelling content because no one really wants to read, engage with, or share content that was built around keyword stuffed themes.

The search volume data around those keyword groups, however, is very useful if you compare it against your user/customer profiles. Essentially, what you have to do is:

  1. Developing customer personas that typify your target market segments — e.g. by age, income, gender, etc.
  2. Segment your target keywords across those personas based on which ones seem to fit with the searching habits of those personas’ demographics
  3. Calculate how much of all your total target keyword’s search volume each persona seems to represent
  4. Calculate the average between the each persona’s search volume and the proportion of your sales they should represent
  5. And then develop an editorial calendar of content types that targets those personas based on that average — e.g. if persona-A seems to represent 40% of this average, then make sure that 40% of your content will appeal to persona-A

So while the keyword research goes toward optimizing product/service pages, keyword narrative goes toward ranking engaging content in front of actual potential customers.

The whole idea, here, is to get the the right proportion of content out and in front the right audiences. After all, it’s great if you’re producing viral content, but if that content doesn’t appeal to your customers, then it’s not going to help you rank on their searches.

The Hard Truth About Content Marketing

rank-googl (1)Of course, your content still has to walk a line between being relevant to your industry/business and being engaging, and that’s where you’ll have to put on your creative thinking cap (or hire someone with one), but no one ever said good content came easy. Just like SEO has its inconvenient truths, so does content marketing.

In this way, content marketing is a lot like tattoos: good work isn’t cheap, and cheap work isn’t good.

The point is don’t declare a channel dead just because you haven’t properly invested in it in a way to yield results. SEO has never been a quick, cheap fix, and now that it requires that you develop solid content that your actual customers are going to engage with, the buy-in has gotten a bit higher. But if you want to benefit from the equity and retention that SEO and content together can offer, you have to be willing not only to adequately invest in them, but that investment time to mature.

Refining Your Keyword Narrative

We’re all probably tired of hearing the phrase “Content is King,” and we’re tired of it because it’s become such a cliche. But the thing about cliches is that they’re cliches for a reason; that is, they’re generalizations or stereotypes that are accurate more often than they’re not.

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Well as far as the content-being-king cliches goes, you can’t achieve much as an online marketer without it. PPC ads need copy and landing pages, SEO requires authoritative content, and Social efforts tend to hinge on engaging content such as memes, blog posts, and status updates. And something that you have to consider when deploying content across multiple channels is to (1) make sure it’s designed for that specific audience without (2) compromising your messaging or brand consistency.

One case in point is developing SEO content that doesn’t read like SEO content. Basically, if you create content just for the sake of targeting keywords, it ends up reading like vapid keyword spam that no one reads or engages with. And if no one engages with it (via Shares, Likes, and +1s), the content itself offers no real SEO value in the end.

app-sync-in-progressSo the trick to syncing your content and SEO strategies is to develop a keyword narrative by:

  1. Developing customer personas that typify your target market
  2. Segmenting your target keywords across those personas based on which ones seem to align with the apparent searching habits of those personas
  3. Determining what proportion of your total target keyword’s search volume each persona seems to represent
  4. And then developing an content strategy that targets those personas based on the proportion of searches each one represents — e.g. if persona-X seems to represent 40% of your potential searches, then make sure that 40% of your content will appeal to persona-X

But your data analysis shouldn’t stop there, especially since you haven’t really collected an real data yet. It’s only once you start developing content that attracts visitors via Organic Search (or Social, or Paid Search) that you can really step up your content and SEO efforts, because it’s only then that you can actually examine how they interacted with the content (and your site), and what the ROI of that content was.

At this point, you want to consider collecting some kind of customer analytics that are actionable. In other words, you want to start drawing correlations between how certain kinds of content attracted certain kinds of users, and what the value of those users were to your business.

Source: iPerceptions
Source: iPerceptions

From there, you can actually challenge many of the assumptions you started out with about the different personas that make up your target market, and determine how content (and SEO) efforts should be modified to have maximum impact. For example, you might discover that content you developed for persona-X is boosting your rankings for keywords that are attracting persona-Y, or even some unforeseen persona, and by increasing your production of such content, you can actually appeal to two or three personas all at once.

The point is that your SEO tracking needs to go above and beyond traffic source, avg. time on site, and conversion rate. You need to make an effort to understand (1) what kind of users people are coming through on Organic Search and to what content, (2) what the value of those visitors are, and (3) how your content strategy and keyword narrative can be refined to maximize ROI.

SEO Traffic: A Reminder

Credit: Paul Couture
Credit: Paul Couture

Full Disclosure: I’m a professional SEO who has a heavily vested interest in companies investing in, well, SEO so that I can carve out my own little slice of the American Dream.

Okay, now that I got that out of the way, let me get to the point as quickly as possible: SEO represents the most targeted source of traffic online.

Why? Well, because search engines send you users who are (1) already interested in your products or services, and (2) they’re already looking to buy. In other words, they are already one step down the conversion funnel. You don’t have to convince them to buy. You just have to convince them to buy from you, and if you’ve done your job, they’re already on your website.

Social traffic is great for brand visibility, but not so much for driving sales. I mean, sure, you can target people by interests and social graph and all other kinds of creepy data sets. But when people log on to Facebook or Twitter, they’re there to hangout and talk sh*t. They’re not there go shopping.

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Even if you use a killer piece of content to drive them back to your site, there’s no guarantee that they’re in the mood to make a purchasing decision, or even in the market for whatever it is you’re trying to sell them. In fact, they’re probably not even going to look at your products or service pages. They’re just gonna consume your content, share it (which is great), and then move on.

With search engines, though, you can get in front of users who are actively shopping around, and when you do, its your products or service pages that they’re looking at.

Of course, there are some inconvenient truths about SEO, like how it’s not a quick fix. In fact, it’s something you have to actually invest in over time. You’re going to need to do things like create killer content and build an ongoing keyword narrative.

But the investment is going to be worth it. That is, of course, as long as you’re selling something that actually offers value and you’re not a complete jerk to your customers.

But, seriously, think about it. If you don’t believe me, just dive in to your Google Analytics and compare the average conversion rate of your organic search traffic with your other traffic sources. The numbers don’t lie